Tap‑to‑Pay Is Costing Retailers Money.  You Don’t Have to Accept It

Tap‑to‑pay has been marketed as the future of checkout: fast, clean, modern. But behind the convenience is a quiet truth the payments industry rarely volunteers:

Tap‑to‑pay often costs merchants more than inserting the card, and in most cases, you are not contractually required to offer it.

Visa and Mastercard do not mandate that retailers accept contactless. They mandate acceptance of valid cards.  You don’t have to take every possible method of presenting them. That distinction matters.

If a payment method increases your processing costs and isn’t required by your agreements, the logical move is simple:

Turn it off.



The Hidden Cost of “Convenience”

Interchange fees are the base fees set by Visa and Mastercard.  They are identical whether a customer taps or inserts. But processors don’t price them the same.

Here’s what actually happens:

– Processors add contactless surcharges 
– They apply higher risk premiums because the card is never physically handed over 
– Some charge NFC enablement fees 
– Others bundle tap into higher-tier pricing structures

None of this is visible to the customer. 
All of it hits the merchant.

The result is predictable:

Tap‑to‑pay is typically 0.10%–0.50% more expensive than insert.

What This Means for the Average U.S. Retailer

The average brick‑and‑mortar retailer does about $5.5 million per year in sales.

Apply the tap premium:

– 0.10% premium → $5,500 lost annually 
– 0.50% premium → $27,500 lost annually

That’s not a rounding error. 
That’s a full payroll line. 
That’s a store refresh. 
That’s the difference between a 3% margin and a 2.5% margin.

And it’s entirely optional.



Does Turning Off Tap Violate Visa or Mastercard Rules?

No — not in the vast majority of cases.

Card‑brand rules require:

– Acceptance of valid cards 
– Non‑discrimination between card brands 
– Compliance with EMV standards 

They do not require:

– NFC 
– Contactless 
– Tap‑to‑pay acceptance 
– Every possible card‑present method 

If you accept the card via chip, you are compliant.

This is the part processors don’t highlight, because tap‑to‑pay is more profitable for them than for you.



The Operational Case for Eliminating Tap‑to‑Pay

If a payment method:

– Costs more 
– Isn’t required 
– Adds no margin 
– And shifts risk onto the merchant 

…then the operationally rational move is to eliminate it.

Retail is a game of basis points. 
If you can reclaim 10–50 of them by flipping a setting in your POS, that’s not a small decision, that’s strategy.



The Bottom Line

Tap‑to‑pay is convenient for customers and profitable for processors. 
But for merchants, it’s often an unnecessary margin leak.

If your agreements don’t require it, and most don’t, you have every right to turn it off.

Insert the card. Protect the margin. Control the economics.

Published by chadcherf

Chad grew up in a that family owned hotels, restaurants, a bar, and a catering venue. Some of his earliest memories were prying bottle caps out of floor mats on Saturday mornings. My mother, is the daughter or an immigrant Italian and Liquor Salesman. It was not uncommon, as a child, for the beautifully fragrant aroma of garlic to fill up the house in their marathon like daily cooking events. It was the merger of this influence that led to my love of food and the joy the Hospitality industry could bring to people. In my 20's I managed Fine Dining to Fast Casual Restaurants, nightclubs, sports bars, and Healthcare Dining while obtaining a comprehensive Hospitality centered education. At 30, I hung up the proverbial chef's hat. Having been in the first main stream generation raised with computer technology, I was fascinated by the role this was evolving to play in hospitality. Early adoptors of inventory, POS, reservation, and nutritional software had paved my youth, so it was a natural transition to move to rebranding myself. For the last 14 years I have been Selling, Implementing, Project Managing, and Strategic Planning, Point of Sale, Nutrition, Digital Display, and Reservation Technology. For the last 5 years I have been focusing on Hospitality technology in the Senior Living Space. There is an inherent passion here, because those parents that instilled my love of food service, will be that new baby boomer generation relying on technological innovation. They deserve the most dignified solutions I can create. Reach out to network with me.

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