Tap‑to‑Pay Is Costing Retailers Money.  You Don’t Have to Accept It

Tap‑to‑pay has been marketed as the future of checkout: fast, clean, modern. But behind the convenience is a quiet truth the payments industry rarely volunteers:Tap‑to‑pay often costs merchants more than inserting the card, and in most cases, you are not contractually required to offer it.Visa and Mastercard do not mandate that retailers accept contactless. They …

The Hidden Core: Where Restaurant AI Actually Lives

Artificial Intelligence (AI) is revolutionizing the restaurant industry by enhancing efficiency, optimizing resources, and personalizing guest experiences. This article explores four key areas where AI is making a significant impact: Menu Intelligence & Predictive Demand Inventory Optimization & Waste Reduction Guest Behavior Modeling Staffing & Labor Efficiency Each of these areas leverages advanced data analytics …

12 Golden Keys to Hospitality Excellence

I was reading an article by F.H. Benzakour, “A strategic Path to Success in the Hospitality Industry.” Some of the challenges that he speaks of are similar to ones I see in Senior Living. If we think about Senior Living with the same spalsh of hospitality, we start to see some of the same things …

Big Data, POS, nutritional software, and Senior Living

Lisa Arthur, who wrote the book “Big Data Marketing,” defines big data as “a collection of data from traditional and digital sources inside and outside your company that represents a source for ongoing discovery and analysis.” In this article I will focus on the undeveloped opportunity to use “Big Data” to capture dining habits of …

Solving Compression Dining with a Tablet based POS Solution

Compression Dining was a term, I first heard coined from Peter Morris of Excelsus Hospitality, while we were discussing a mutual client. It describes an occurrence that is common in the Senior Dining space as well as in public restaurants. The idea is, at certain day parts within dining, residents or patrons flood your facility right …

Can your Senior Living Facility afford a POS Solution?

The better question is, Can you afford to not implement one? When considering a POS System, the most important aspect is to understand the value. A POS System for your Senior Community can actually make money.  Please don’t look at your consideration of POS as an expense, because it may truly be one of your most valuable …